Product Thinking in UX Design: The Next Big Thing

Inverse Studio
3 min readJan 28, 2023

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Product Thinking in UX Design

Product thinking is a design approach focusing on the entire product experience, not just the interface.

It’s a holistic design approach that considers the entire user journey and how the product fits into their lives.

In recent years, there has been a shift towards product thinking in UX design as companies realize the benefits it can bring to their products.

In this post, we will explore why product thinking is becoming the next big thing in UX design, how to implement it in your design process, and the benefits it can bring to your product.

The difference between traditional user-centered design and product thinking Traditionally, user-centered design has been the go-to approach for designers.

It focuses on understanding the user’s needs, goals, and behaviors and designing the product around them.

While this approach has been practical, it can also lead to a narrow focus on the interface, leaving out other important aspects of the product experience.

On the other hand, product thinking takes a holistic approach to design and considers the entire product experience, not just the interface.

It looks at how the product fits into the user’s life and how it can be designed to be more helpful, usable, and desirable.

How to implement product thinking in UX design?

Photo by Shawn Lee on Unsplash

Understand the user’s needs, goals, and behaviors:

As with traditional user-centered design, understanding the user is key to product thinking. Conduct user research, gather data, and create personas to understand your users’ needs, goals, and behaviors.

Look at the big picture:

Instead of focusing solely on the interface, look at the entire product experience. Consider how the product fits into the user’s life and how it can be designed to be more helpful, usable, and desirable.

Involve cross-functional teams:

It requires input from multiple teams, including design, engineering, and product management. Involve these teams early in the design process to ensure a holistic approach to design.

Continuously test and iterate:

Product thinking is an iterative process. Continuously test your design with users and make adjustments as necessary.

The benefits of incorporating product thinking in UX design:

Photo by Razvan Chisu on Unsplash
  1. Improved user satisfaction: By taking a holistic approach to design and considering the entire product experience, product thinking can improve user satisfaction.
  2. Increased business value: By designing products that are more useful, usable, and desirable, product thinking can lead to increased business value for companies. This can include increased sales, customer retention, and brand loyalty.
  3. Better collaboration: Product thinking requires input from multiple teams, leading to better collaboration and communication within the company.
  4. More innovative products: By looking at the big picture and considering the entire product experience, product thinking can lead to more innovative products that stand out from the competition.

Conclusion

Product thinking is a design approach focusing on the entire product experience, not just the interface.

It’s a holistic design approach that considers the entire user journey and how the product fits into their lives.

It’s becoming increasingly important in UX design as companies realize the benefits it can bring to their products, such as improved user satisfaction, increased business value, better collaboration, and more innovative products.

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Inverse Studio
Inverse Studio

Written by Inverse Studio

Digital design team for smart interfaces & delightful brands.

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